Ticket Info

Downloading our app and creating an account offers numerous benefits, including the ability to buy and redeem tickets, flexibility to change travel times and dates, and access to features like real-time notifications, ferry tracking, and live schedules. Keep in mind that guest-purchased tickets are non-transferable and cannot be managed through the app after purchase. Make the most of your journey with Cayman Ferries by joining our app community!

Please note: Tickets purchased as a guest are none changeable and none refundable! If you make a purchase as a guest your ticket purchase is final! 

No, you cannot currently purchase tickets onboard. All tickets must be purchased in advance to boarding for your trip via the Cayman Ferries Iphone & Android App. 

Enjoy the flexibility to change your ticket's travel dates and times directly within the app. To access this feature, ensure you've created an account on the app before purchasing your ticket; guest purchases are not amendable. If you need to make changes, simply cancel the ticket through these easy steps:

1. Open the Cayman Ferries app.

2. Tap on the "View Tickets" icon at the bottom of the page.

3. Locate the ticket you want to cancel, swipe it to the left, revealing the red cancel option.

4. Touch the cancel button to proceed.

5. Your account will be credited, and these credits will be automatically applied when rebooking your trip.

6. Your credits will be visible at the top of the view tickets page in the app. 

Thanks for joining the ride with Cayman Ferries

Ticket can be modified until the departure date and time of the original purchase. To modify, open the app and select view tickets, swipe left on the ticket, tap cancel, and receive credits to your Cayman Ferries account for future purchases. These credits are valid for one year from the date of purchase. 

**Please note: Unused or unchanged tickets will be marked as voided after the original departure time and date has passed**  

Unfortunately tickets purchased as a guest are not changeable and non refundable. 

Please note, one-way tickets are valid for one way only and cannot be used for a round trip. 

All tickets used or unused are marked as used after the original date and time of purchased for has passed. 

Tickets, purchased through the app with an account (not as a guest), are valid for one year from the purchase date. 

Changes to the ticket's date and travel time can be made via the Cayman Ferries app until the original purchased departure time and date. 

Tickets are purchased for specific trips and must be purchased in advance. 

Just select the amount of tickets you would like to purchase on the app  

The crew will have the number of tickets you purchased on the manifest. 

The crew can check you in via name or by scanning your ticket QRCode at the gate when boarding.

 Please keep in mind, there is no priority boarding.  Ferry access is a first come first serve basis.

The Cayman Ferries Iphone & Android app accepts all major credit cards with the exception of American Express. No cash or credit cards are accepted on the ferry. All tickets must be purchased via the Cayman Ferries App. 

No! Our pricing is designed to offer a consistant price for all passengers. 

Refunds will only be issued when Cayman Ferries has cancelled or been unable for any reason to complete a trip. 

Tickets purchased through the Cayman Ferries app are valid for one year from the purchase date. Remember: Cancel the ticket in the app before the original travel date to get your credit. If tickets aren't used or changed, they'll be voided after the original departure time and date.

Important:  Tickets purchased as a guest are none changeable and none refundable! 

Yes! All bicycles must have a valid ticket which can be purchased through the iphone and android app. Bicycles are only allowed when space is available. 

Strollers, buggies, bikes, scooters, suitcases are all welcome on the ferry, Please add the additional item to your ticket purchase at time of check out. Cayman Ferries can only accommodate a limited number of additional items. Please note: That additional items are not available in the app we have reached our capacity. 

No! 

No! the majority of our desinations are close to food & beverage outlets. 

Cayman Ferry does not assume responsibility for lost, stolen or damaged belongings.

Before disembarking the vessel, please check your surrounding area for items that may have been dropped or have fallen. All retrieved items will be returned to Lost & Found at the end of each day. Lost items are held for 14 days. Items not claimed within 14 days are donated to charity or properly disposed of or destroyed. To inquire about a lost item, contact caymanferries@gmail.com providing a description of your item and the route, direction and time of day traveled.

Yes! For the safety of our passengers and for a pleasant trip, we ask you to please drink responsibily and take all empties are garbage with you as you disemabark. 

Well behaved dogs on a leash are welcome on the ferry .

Kids under 44" travel free, Kids over pay regular price. 

KYD$12.50 each way or KYD$25 Return 

The Cayman Ferrys follows a schedule please see posted schedule on our website (https://www.caymanferries.com.ky/routes-schedule) 

he Ferry connects the North Side of Grand Cayman to the West Side (Seven Mile Beach) our scheduled departure point are Camana Bay, Kaibo at Rum Point, Newlands. 

All Cayman Ferry tickets are sold via the Iphone & Android app

Children under the height of 44 inches Can ride for half price when accompanied by an adult. Please make sure children are accompanied by adults at all times. Strollers must be folded, unfolded strollers are subject to availablity.

Bikes, scooters, strollers, buggies, suitcases are all welcome on the ferry, Please add the additional item to your ticket purchase at time of check out. Cayman Ferries can only accommodate a limited number of additional items. Please note that additional items are not available in the app we have reached our capacity.